If the Download Manager does not start downloading Lumion, gets stuck or displays an error message (for example 'Access denied' or 'Downloading setup failed'), please go through the following checklist:ġ.1: The first step is to download the Download Manager again via the Download link in the 'Getting started with Lumion' email.ġ.2: Then make sure you have at least 30 GB of free disk space on the drive that you are downloading Lumion to.ġ.3: Please move the Download Manager to the Desktop before running it. Do not run it on a network drive or in a folder that is being backed up regularly by back-up/cloud back-up software, e.g. Here's how to resolve the most common problems